Hey There!
Hey There!
Summary
I'm a strategy-driven product designer, dedicated to design impactful and thoughtful solutions that elevate user experiences and drive business growth. My approach centers around gathering diverse perspectives to inform product and design decisions. Which results in customer-focused solutions, alignment with business goals, and streamlined development processes. Beyond project work, I contribute to team growth through mentorship, identifying inefficiencies and driving improvements, creating and maintaining design systems.
Outside of work, I'm an outdoor enthusiast who loves rock climbing, snowboarding, traveling and I just got into scuba driving. I'm also an avid reader, enjoying everything from mystery thrillers and fantasy to professional development (I'm currently reading "Continuous Discovery Habits" by Teresa Torres). You might spot me at music concerts, comedy shows or musicals from time to time. Most importantly, I enjoy spending time with my husband, family and friends and my two Siberian forest cats, Simon and Laszlo—named after characters from the TV show "What We Do in the Shadows" (highly recommend!).
I'm a strategy-driven product designer, dedicated to design impactful and thoughtful solutions that elevate user experiences and drive business growth. My approach centers around gathering diverse perspectives to inform product and design decisions. Which results in customer-focused solutions, alignment with business goals, and streamlined development processes. Beyond project work, I contribute to team growth through mentorship, identifying inefficiencies and driving improvements, creating and maintaining design systems.
Outside of work, I'm an outdoor enthusiast who loves rock climbing, snowboarding, traveling and I just got into scuba driving. I'm also an avid reader, enjoying everything from mystery thrillers and fantasy to professional development (I'm currently reading "Continuous Discovery Habits" by Teresa Torres). You might spot me at music concerts, comedy shows or musicals from time to time. Most importantly, I enjoy spending time with my husband, family and friends and my two Siberian forest cats, Simon and Laszlo—named after characters from the TV show "What We Do in the Shadows" (highly recommend!).
Professional Overview
JP Morgan Chase
Oct 2023 - Apr 2024
Aumni, Inc.
acquired by JP Morgan Chase on March 2023
Dec 2019 - Oct 2023
Building Skills Partnership
Sept 2019 - Jan 2020
Scenarios
f.k.a Attention and Loop
June 2019 - Nov 2019
Vice President, Lead Product Designer
Led design strategy and direction for the design system overhaul, new capitalization product and premium product called Market Insights.
Lead Product Designer
Demonstrated leadership by mentoring junior designers, which increased design output. Spearheaded the design process for the alpha user management data control product within a tight timeline, securing renewal contracts from high-value customers.
Senior Product Designer
Collaborated cross-functionally to implement the company's first in-app document management system, reducing almost half of customer services’s time. Worked closely with product management to guide product development and improve customer success strategies.
Product Designer
Spearheaded research and design for Aumni's Benchmarking Term Sheet, enabling customers to create term sheets based on market data. Established and implemented Aumni's first design system, ensuring consistency across product use cases.
UX Designer
Redesigned branding and information architecture to enhance website effectiveness and maintainability, leading to a 25% increase in participant signups. Developed a comprehensive style guide and documentation to facilitate smooth handoffs for future website iterations
Product Designer
Supported Attention's startup growth by refining branding and workflow concepts based on user feedback. Created high-fidelity mockups and mobile prototypes, enabling founders to effectively present their concept and secure pre-seed funding.
Previous Human Resources Professional Life
March 2013 - Dec 2018
Ready to innovate together? Let’s connect and bring your ideas to life!
Email me at jessicajzhong@gmail.com
Ready to innovate together? Let’s connect and bring your ideas to life!
Email me at jessicajzhong@gmail.com
Ready to innovate together? Let’s connect and bring your ideas to life!
Email me at jessicajzhong@gmail.com